BlackMimi Care Warranty

Thank you for your interest in the products and services of Blackmimi Pet Supplies (KT0509871-M). This Limited Warranty applies to physical goods, and only for physical goods, purchased from Blackmimi Pet Supplies (KT0509871-M). 

What does this warranty cover?

  • Any defects in material or workmanship under normal use during the Warranty Period
  • The company will repair the product, at no cost, if the product is still under warranty

What will you do to correct problems?

  • The company will repair any broken parts of a product using new or replacement parts
  • The product will be exchanged with a new product

How long does the coverage last?

  • The Warranty Period for physical goods purchased from Blackmimi Pet Supplies is 12 months from the date of purchase
  • The A replacement Physical Good or part assumes the remaining warranty period of the original Physical Good

What does this warranty not cover?

  • Damage of a product resulting from negligence
  • Damage of a product resulting from unauthorized modification of the product
  • Damage caused by natural disaster
  • Damage caused by furry pets
  • Theft or loss of the product

What do customers need to do to get repairs/service under the warranty?

  • Product must be in returned in its original packaging, or if the customer can send it in any package
  • BlackMimi Care Warranty Card is required
  • Documents or accessories that shipped with the product must be included in the package
  • Company will not responsible for any shipping cost in the process of warranty repair

What do you have to do?

  • To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you
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