Thank you for visiting the BlackMimi website.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. Scratches and minor dents are not eligible for refund. Product must be shown that it is non-functional through video to be eligible for refund.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.